ServiceNow Business Continuity Management (formerly MaestroRS by Fairchild Resiliency Systems) orchestrates the business and IT disaster recovery management effort across the enterprise by bridging the gap between business continuity and IT disaster recovery. The system allows clients to leverage ServiceNow ITSM and ITOM with IT and business recovery planning.
ServiceNow Business Continuity Management automates the identification of risks and supports resiliency planning efforts in various plan types, such as Business Continuity (BC), Disaster Recovery (DR), Incident Management (IM), and Crisis Management (CM). ServiceNow Business Continuity Management is the most powerful planning tool on the market, and the built-in integration with the full suite of ServiceNow products makes it simple to install, administer, and use. This is the type of solution that is needed during crises, such as the COVID-19 pandemic, to enable resilience and ensure minimal business disruption and rapid recovery.