ZigiOps, based on the Data Virtualization technology, can execute complex workflows and exchange information between multiple sources and targets. In the meantime, through a very simple and comprehensive UI, the data can be shaped by the customers through custom mappings, regular expressions, and conditions.
A common challenge for our customers is how to deal with multi-vendor tools in their environment and our product fits perfectly in the role of a mediator between different preferred software tool. We standardize the communication channels and make the data exchange possible.
ZigiOps offers bi-directional integration between JIRA and ServiceNow with countless possibilities for customization. It allows to continuously transfer and synchronize a large variety of entities between the two systems, with freedom to choose which system is the source and which one is the target. You can select Jira entities like Task, Bug, Story, Epic and ServiceNow Incident, Change request, Problem, Request, etc. and decide what types of combinations to transfer between the two systems. The integration platform enables you to layout the synchronization, how the information is mapped or transformed. The transfer of attachments and comments/work notes between both systems is also supported.
ZigiOps out-of-the-box templates include Task to Incident, Change Request to Story, Problem to Task, and many more deployed in just a matter of minutes.